How Soft Skills Boost Company Performance

They’ve been rebranded as power skills, people skills, and interpersonal skills, but what are soft skills? And, why do they have such a bad rap? In this fireside chat, we speak with best-selling author, Michelle Johnston, to understand why it’s essential for companies to embrace soft skills and the challenges leaders are facing in today’s workplace.

Research shows that the average employee spends 2.5 hours a day (about 30% of their work week) on unproductive behavior, like defensiveness, resistance to feedback, and gossiping. This webinar covers why it’s important to offer solutions for employees to learn the skills they need to tackle these issues. Those opportunities build trust, improve collaboration, and inspire productivity.

Key Takeaways:

  • How companies are taking advantage of soft skills to boost performance.
  • What could go wrong if essential soft skills are not practiced.
  • Why soft skill development is crucial to a top functioning and efficient workplace.
  • What you can do today to help with employee soft skill development.

About Verb

Verb is leadership development for a new kind of workplace. Our platform includes micro-learning activities that help build essential leadership skills like building inclusion, empathy, and psychological safety—and actually put those skills into practice.