Train. Retain. Gain.
Give your managers the tools to drive revenue and keep customers returning.

Keep your teams motivated, efficient and satisfied with their work.

Verb is the trusted L&D partner supporting luxury fashion and high-end retail brands. We provide bite-size leadership content that is proven and backed by leading behavioral science. Your teams will learn fast, and happily come back for more. Retention and other employee challenges now have an easier solution than ever before. And Verb has it all – neatly packaged, ready to go for you.

Retail companies are choosing Verb to:

  • Gain the soft skills they need to lead with efficiency and empathy

  • Build whole-team collaboration

Your associates are turning over faster than your stock. And your customer experience is suffering while new hires learn on the job. But, the costs of replacing staff are not just financial. You spend time on hiring and more time onboarding with no guarantee they will stay. This puts your culture, values and consistency of brand at risk. On top of this, you have constantly changing customer demands, competition from online retail and supply chain and inventory management problems.

This is the most challenging period ever for the retail industry and the outlook doesn’t look good. So what do you do? Throw in the towel? Of course not.

Training is trending.

Retaining your best staff is a key piece to winning the retail game. Training managers to value their associates, clerks and supervisors can build a team that provides elevated customer service. And that leads to more sales. Ditch the outdated management styles. Get your management teams upskilled in the very latest leadership trends with Verb.

““It is truly an inspirational way to begin my day to make me be the best that I can be for myself as well as my team. It has created an incredible awareness piece that I have incorporated in my everyday interactions, whether personal or professional.””

– Carol M Luxury, Fashion Brand

Blended learning.

Verb+ is a blended learning solution for managers and individual contributors that combines online, on-demand learning on the Verb platform with coach-led workshops, learning circles, individual coaching, and peer support.

6 LIVE VIRTUAL WORKSHOPS

6 SMALL-GROUP LEARNING CIRCLES

3 HOURS OF 1:1 COACHING

90-day fast-track program.

Tight budget? Need to see results fast?

3-month subscription
$35 per learner/month
Pre-built program

Our trusted and popular fast-track development program is designed specifically for L&D leaders who are looking to launch a ready-to-go development program quickly, for their new and existing managers.

This 3-month program will improve competence and build confidence in:

  • Creating clear commitments and priorities
  • Supporting people to do great work and grow while achieving results
  • Building a cohesive team that collaborates well and supports one another to hit targets
  • Practicing new strategies for common challenges like feedback, delegation & adapting

“It’s been really amazing to see how people who have used the platform now get to apply what they’ve learned and put it into practice.”

Rachel Libben
Global L&D Manager, Catalent

Companies that grow with Verb