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Your associates are turning over faster than your stock. And your customer experience is suffering while new hires learn on the job. But, the costs of replacing staff are not just financial. You spend time on hiring and more time onboarding with no guarantee they will stay. This puts your culture, values and consistency of brand at risk. On top of this, you have constantly changing customer demands, competition from online retail and supply chain and inventory management problems.
This is the most challenging period ever for the retail industry and the outlook doesn’t look good. So what do you do? Throw in the towel? Of course not.
Retaining your best staff is a key piece to winning the retail game. Training managers to value their associates, clerks and supervisors can build a team that provides elevated customer service. And that leads to more sales. Ditch the outdated management styles. Get your management teams upskilled in the very latest leadership trends with Verb.
““It is truly an inspirational way to begin my day to make me be the best that I can be for myself as well as my team. It has created an incredible awareness piece that I have incorporated in my everyday interactions, whether personal or professional.””
Verb+ is a blended learning solution for managers and individual contributors that combines online, on-demand learning on the Verb platform with coach-led workshops, learning circles, individual coaching, and peer support.
6 LIVE VIRTUAL WORKSHOP
6 SMALL-GROUP LEARNING CIRCLES
3 HOURS OF 1:1 COACHING
$35 per learner/month
Our trusted and popular Fast-Track Development program is designed specifically for L&D leaders who are looking to launch a ready-to-go development program quickly, for their new and existing managers.
This 3-month program will improve competence and build confidence in:
Global L&D Manager, Catalent