Research shows that L&D leaders are placing Leader & Manager Effectiveness as the #1 business-supporting HR initiative in 2023. Why? Because effective leadership and management directly impact business outcomes. As economic conditions continue to be challenging, companies with effective leaders and managers have a clear edge.

But how do companies support these kinds of leaders and managers? The answer is soft skills development programs focused on behaviors — the actions your employees take every day. When your employees learn, practice, and regularly engage in the right behaviors, they become leaders who inspire others and themselves to be engaged, fulfilled, innovative, collaborative, and resilient.