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At this moment in time, studies show people no longer trust political leaders, heads of government, or media outlets. Every day we experience an endless stream of headlines, sound bites, and news stories that foster disbelief, doubt, skepticism and mistrust.
Lack of trust leads to stress, anxiety, distraction, self-doubt, fear, loss of direction, and panic.
Employees are looking to workplaces to be their source of trust.
Thriving organizations are built on trust. Managers need to trust that team members can get their work done. Employees must trust that their concerns and ideas are heard.
But this trust doesn’t happen automatically.
Verb’s micro-learning ensures that your employees take the frequent, small actions that create and maintain trust every day.
Ongoing communication is vital to developing trust. But it can be difficult or awkward to start meaningful conversations.
With Verb’s discussion guides, your employees have ready access to questions that spark trust-building conversations.
These guides allow your employees to:
Follow the lead of business leaders like Erika James to develop trust more effectively.
Apply the research of Amy Edmondson, who pioneered the field of psychological safety.
Learn from the expertise of diversity, equity, and inclusion strategist Lily Zheng.
Avoid the top listening mistakes identified by psychotherapist Amy Morin.
“My team has many people and is constantly in transition with new people coming in or leaving. Building trust quickly and effectively is incredibly important for us to be able to avoid conflict. These activities help me do that.”
— Retail manager
“Sometimes I jump too quickly to problem-solve before there’s a problem — which can feel like micromanaging or heavy-handedness. Verb helped me understand that it’s more supportive to help teammates figure out what to do in their own way.
— Executive assistant
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